Effective Date: 7 October 2024
At Honey laundry, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application for booking laundry machines and hiring laundry services.
1. Information We Collect
We collect several types of information to provide and improve our services:
• Personal Information: When you register for an account or use our services, we may collect your name, email address, phone number, and location information.
• Booking Information: When you book a laundry machine or service, we collect details of your booking, such as time and date, location, and payment details.
• Payment Information: If you make a payment through our app, we may collect your payment details (e.g., credit card information) through secure third-party payment processors.
• Usage Information: We may collect information on how you use our app, such as pages visited, features used, and the time spent on our platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide Services: We use your personal information to allow you to book laundry machines and hire laundry services at your convenience.
• To Process Payments: Your payment information is used to process transactions securely.
• To Communicate with You: We may send you notifications, updates, or promotional offers related to our services. You can opt out of promotional communications at any time.
• To Improve Our Services: We may use the information to analyze app usage, identify service improvements, and optimize the user experience.
• Legal Compliance: We may use your information to comply with legal obligations or resolve disputes.
3. Data Security
We are committed to protecting your information. We implement appropriate technical and organizational security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. All transactions are processed using secure encryption protocols to ensure your payment information remains confidential.
4. Sharing of Information
We do not share your personal information with third parties, except in the following cases:
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our app, processing payments, or delivering services. These providers are required to keep your data secure and confidential.
• Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as a court order or government investigation.
5. Your Rights
You have the following rights regarding your personal information:
• Access: You may request a copy of the personal information we hold about you.
• Correction: You may ask us to update or correct any inaccuracies in your information.
• Deletion: You may request that we delete your account and associated personal information, subject to legal requirements.
• Opt-out: You may opt out of receiving promotional communications by following the unsubscribe link in our emails or adjusting your notification preferences within the app.
6. Cookies and Tracking
Our app may use cookies or similar tracking technologies to improve your user experience and collect usage information. You can adjust your device settings to control how cookies are used or stored.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting the revised policy within the app. Please review this policy periodically to stay informed of how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email:admin@honeylaundry.shop
Phone: +6283898878109